Frequently Asked Questions
General Home Questions
The Communities of River Crossing welcomes all inquiries regarding the availability of corporate rentals. For more information about corporate housing availability, please contact the leasing office.
Yes. The Communities of River Crossing provides an on-site maintenance technician M-F during normal business hours. Any after-hours maintenance emergencies will be dispatched to our on-call maintenance. On-call maintenance is available 24/7!
To place a maintenance request please call the leasing office or login to your resident portal, click on the maintenance tab and fill out the required information.
To meet your unique time frame requirements, The Communities of River Crossing offers a wide selection of variable lease terms. For more details, please call to inquire about our current lease terms.
Rent is due on the 1st of each month. Payments can conveniently be made online via the resident portal using e-check with no fees. Credit/Debit cards can also be used but will have an additional fee.
It's easy with your resident portal. The Communities of River Crossing offers an array of online services - including the ability to make automatic rent payments, place a maintenance request, and even meet your neighbors, all from the convenience of your own home or work computer. If it is your first time on the website, you will need to create a new account by simply scrolling down the page to "Resident Portal" and then clicking on "Click Here to Register" and entering the required information.
The best neighbor is the one you choose. That's why The Communities of River Crossing has set up a resident referral program. It's a great opportunity to earn some extra spending money by introducing your friends to The Communities of River Crossing apartment living, a wide array of amenities, and a maintenance-free lifestyle. Simply call, email, or stop by the leasing office to let us know you have recommended a friend or to learn more about The Communities of River Crossing resident referral program.
Utilities
Residents are responsible for electric, gas, water, cable, and internet.
Kitchen and Bath
Designed for your comfort and convenience, each of our apartment rentals features outstanding amenities that make the most of your time at home. Kitchens feature high-quality appliances, including a refrigerator, dishwasher, oven, and microwave. Every apartment boasts front-loading, high-efficiency washers and dryers.
Pets
The Communities of River Crossing accepts cats and dogs in all buildings. Residents must pay a $500 deposit upon initial move-in. Dog rent is $50/month/dog. Cat rent is $25/month/cat. No more than 2 pets are allowed per apartment. Breed and weight restrictions also apply.
Parking and Storage
Underground parking is available starting at $55/month. Surface lot parking is FREE for our residents and their guests on a first-come, first-served basis.
Balconies
The Communities of River Crossing features decks on select apartment homes.
Application Process
Residents are required to make two and a half times the monthly rent to qualify for a market-rate apartment home. We also do background check, credit check, and inquire about previous rental/ mortgage payment history.
Yes. The deposit is $500 total, $250 of which is refundable upon move out and $250 of which we keep as an administrative fee.
The application fee is $45 per adult applicant.
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Our team is always ready to answer your questions.
Testimonials
Long time resident, have made many friends and have called this my home for 18 years. My family loves to visit me here, the apartment is nice and spacious and conveniently close to many grocery stores, restaurants, and doctors appts.
- Resident
The kitchens are gorgeous with their deep wood cabinets and granite counters and the common areas are styled tastefully with a luxury feel.
- Amelia S.
River Crossing is a great place to live. We have an excellent management team and cleaning staff, and it is a very safe place to live.
- Mario H.
We love our high quality, beautiful, new apartment! Location is 10 minutes from Mall of America and 10 minutes from the Airport. My husband enjoys his short commute, and we love being nearby Historic Fort Snelling also. It’s a nice feel if you want a quiet area of town but near to the city! We recommend to anyone wanting a high-quality apartment in this prime location!
- Resident
I love the corner unit that has 2 bedrooms and 2 bathrooms. There is a lot of light in the apartment because the living room has 2 walls with windows. There is a lot of storage throughout the apartment. I love having indoor parking.
- Resident
I really like living in such a comfortable apartment. It is very warm and cozy in winter and cool in summer. Excellent sound insulation, which improves the quality of life! Beautiful and cozy apartment! Excellent staff in the house, always clean and tidy. It is very pleasant to live in such a house.
- Resident
Great apartments, wonderful maintenance staff (fast reaction), great gym, amazing manager. Deanne, who always helps in any situation. Quiet place, very close to the bus, many stores are nearby, great place to live.
- Resident