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Frequently Asked Questions

General Home Questions

The Communities of River Crossing welcomes all inquiries regarding the availability of corporate rentals. For more information about corporate housing availability, please contact the leasing office.

Yes. The Communities of River Crossing provides an on-site maintenance technician M-F during normal business hours. Any after-hours maintenance emergencies will be dispatched to our on-call maintenance. On-call maintenance is available 24/7!

To place a maintenance request please call the leasing office or login to your resident portal, click on the maintenance tab and fill out the required information.

To meet your unique time frame requirements, The Communities of River Crossing offers a wide selection of variable lease terms. For more details, please call to inquire about our current lease terms.

Rent is due on the 1st of each month. Payments can conveniently be made online via the resident portal using e-check with no fees. Credit/Debit cards can also be used but will have an additional fee.

It's easy with your resident portal. The Communities of River Crossing offers an array of online services - including the ability to make automatic rent payments, place a maintenance request, and even meet your neighbors, all from the convenience of your own home or work computer. If it is your first time on the website, you will need to create a new account by simply scrolling down the page to "Resident Portal" and then clicking on "Click Here to Register" and entering the required information.

The best neighbor is the one you choose. That's why The Communities of River Crossing has set up a resident referral program. It's a great opportunity to earn some extra spending money by introducing your friends to The Communities of River Crossing apartment living, a wide array of amenities, and a maintenance-free lifestyle. Simply call, email, or stop by the leasing office to let us know you have recommended a friend or to learn more about The Communities of River Crossing resident referral program.

Utilities

Residents are responsible for electric, gas, water, cable, and internet.

Kitchen and Bath

Designed for your comfort and convenience, each of our apartment rentals features outstanding amenities that make the most of your time at home. Kitchens feature high-quality appliances, including a refrigerator, dishwasher, oven, and microwave. Every apartment boasts front-loading, high-efficiency washers and dryers.

Pets

The Communities of River Crossing accepts cats and dogs in all buildings. Residents must pay a $500 deposit upon initial move-in. Dog rent is $50/month/dog. Cat rent is $25/month/cat. No more than 2 pets are allowed per apartment. Breed and weight restrictions also apply.

Parking and Storage

Underground parking is available starting at $55/month. Surface lot parking is FREE for our residents and their guests on a first-come, first-served basis.

Balconies

The Communities of River Crossing features decks on select apartment homes.

Application Process

Residents are required to make two and a half times the monthly rent to qualify for a market-rate apartment home. We also do background check, credit check, and inquire about previous rental/ mortgage payment history.

Yes. The deposit is $500 total, $250 of which is refundable upon move out and $250 of which we keep as an administrative fee.

The application fee is $45 per adult applicant.

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